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<title>OnState FAQ - TOP 10</title>
<description>OnState FAQ</description>
<link>http://www.on-state.com/faq</link>	<item>
		<title><![CDATA[What does Available mean? (10319 views)]]></title>
		<description><![CDATA[[1.] What does Available mean? (10319 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=6&amp;id=24&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Tue, 07 Nov 2006 23:03:38 GMT -->
		<pubDate>Wed, 03 Dec 2008 22:49:16 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[To use the OnState ACD for Skype, are the ... (10281 views)]]></title>
		<description><![CDATA[[2.] To use the OnState ACD for Skype, are the users limited to Internet Explorer? (10281 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=2&amp;id=82&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Mon, 26 Feb 2007 17:49:54 GMT -->
		<pubDate>Wed, 03 Dec 2008 23:01:06 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Can I use the same Skype name to log ... (10280 views)]]></title>
		<description><![CDATA[[3.] Can I use the same Skype name to log in to two different computers at the same time? (10280 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=2&amp;id=84&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Wed, 08 Nov 2006 00:02:34 GMT -->
		<pubDate>Wed, 03 Dec 2008 19:10:46 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[When another administrator or supervisor makes configuration changes, can ... (10280 views)]]></title>
		<description><![CDATA[[4.] When another administrator or supervisor makes configuration changes, can I see the changes immediately? (10280 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=2&amp;id=86&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Wed, 08 Nov 2006 00:03:44 GMT -->
		<pubDate>Wed, 03 Dec 2008 22:13:26 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[What is an ACD? (10268 views)]]></title>
		<description><![CDATA[[5.] What is an ACD? (10268 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=6&amp;id=20&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Tue, 07 Nov 2006 22:59:22 GMT -->
		<pubDate>Wed, 03 Dec 2008 21:59:09 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Why is my screen missing the Config - Stats ... (10227 views)]]></title>
		<description><![CDATA[[6.] Why is my screen missing the Config - Stats button? (10227 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=4&amp;id=10&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Thu, 02 Nov 2006 16:14:46 GMT -->
		<pubDate>Wed, 03 Dec 2008 22:34:15 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Can I add two users with the same Skype ... (10211 views)]]></title>
		<description><![CDATA[[7.] Can I add two users with the same Skype name? (10211 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=4&amp;id=19&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Thu, 02 Nov 2006 16:23:43 GMT -->
		<pubDate>Wed, 03 Dec 2008 22:32:59 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Are my customers required to be Skype users? (10193 views)]]></title>
		<description><![CDATA[[8.] Are my customers required to be Skype users? (10193 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=2&amp;id=88&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Wed, 08 Nov 2006 14:27:36 GMT -->
		<pubDate>Wed, 03 Dec 2008 20:35:24 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Can there be more than one supervisor in my ... (10111 views)]]></title>
		<description><![CDATA[[9.] Can there be more than one supervisor in my ACD? (10111 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=4&amp;id=15&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Thu, 02 Nov 2006 16:20:56 GMT -->
		<pubDate>Wed, 03 Dec 2008 23:04:09 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Does the ACD for Skype only run on Windows ... (9989 views)]]></title>
		<description><![CDATA[[10.] Does the ACD for Skype only run on Windows XP? (9989 views)]]></description>
		<link>http://www.on-state.com/faq/index.php?action=artikel&amp;cat=1&amp;id=54&amp;artlang=en</link>
		<!-- The real FAQ publication date -->
		<!-- Mon, 26 Feb 2007 15:49:36 GMT -->
		<pubDate>Wed, 03 Dec 2008 22:00:29 GMT</pubDate>
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