|
unified communications
OnState has partnered with XCheck to provide a suite of messaging and group collaboration features for the OnState CallCenter. Ajax based web collaboration is at the heart of XCheck. The powerful web client integrates Skype, email, contacts, shared calendar and online document authoring into a rich browser-based interface. Built atop the leading open-source messaging and collaboration server, the XCheck Unified Communications module provides for:
- Skype integrated with email, voicemail, and group calendaring.
- On-Demand call recording
- Logging of chat conversations
- Logging of Skype voicemail conversations
- Rich indexing and tagging of all conversations and media types
- Search Builder - simple "WYSIWYG" to make advanced queries and save searches as "virtual" message folders
- Cross-platform support - IE, Firefox, Safari
- Full support for IMAP / POP / iCal / MAPI and iSync
- Compatible with Microsoft Outlook, Apple Desktop, and Mozilla Thunderbird
- "Push" email to mobile devices
|
| |  |
|
