The general availability of Google Voice in the Google Apps Suite bodes well for those who use virtual call centers and virtual pbxs.
Posts Tagged ‘google call center’
Spring ’10 Release Notes
Below are the release notes for the OnState Supervisor application, which was introduced into production on June 18, 2010. Changes are listed following the menu options. Status tab Live Monitoring Enhancements In the User Summary display, the total number of people logged into the system is now shown. Also, the icon for people who are [...]
Cost Savings From Moving to the Cloud
Calculate your cost savings from migrating to the cloud.
OnState in the Google Apps Marketplace
OnState’s Virtual Call Center and Virtual PBX solutions, available in the Google Apps Marketplace, are the perfect complement to Google Apps.
Preview of Spring ’10 Release Features
Later this month, OnState will be putting its next major release into production. Here is a sneak peek at some of the features you can expect to find. Multiple call delivery options per user. Instead of limiting a user to answer all calls on a single device, you now can enter multiple devices for each [...]
