Businesses are increasingly embracing a hosted services model, as their capacity needs will depend on how robust the economic recovery is, and hosted services allow them to more easily ramp their capacity needs up and down without a huge cash layout for equipment.
Posts Tagged ‘business communications service’
Improving Customer Communications with Business Presence
Successful business managers are always looking for creative ways to enhance customer service and increase worker productivity. Improving customer communications is a quick and easy way to boost customer relations and make more efficient use of your workforce. Studies show that as many of 75% of business calls go directly to voicemail. Telephone tag wastes [...]
Cloud-Based Communications Services Breathe New Life into Legacy Phones Systems
Many executives feel like they aren’t getting sufficient value from their office phone systems. PBX maintenance prices keep going up, even as the system is used less and less. Today’s workforce relies on mobile phones and instant messaging as much as the office phone system. To make matters worse, office phone systems aren’t keeping pace [...]
