Comments on: Improving Customer Communications with Business Presence http://www.on-state.com/blog/?p=299 Business Presence and Virtual Call Center Communications Thu, 01 Jul 2010 17:58:05 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: Infrastructure-Centric Business Communications Lag Behind a Service-Centric Approach – OnState Virtual Call Center Blog http://www.on-state.com/blog/?p=299&cpage=1#comment-2514 Infrastructure-Centric Business Communications Lag Behind a Service-Centric Approach – OnState Virtual Call Center Blog Wed, 17 Mar 2010 21:26:47 +0000 http://www.on-state.net/blog/?p=299#comment-2514 [...] you’ve read anything else on our website, you’ve no doubt come across the term “business presence.” In very simplistic terms, “business presence” means that the OnState system [...] [...] you’ve read anything else on our website, you’ve no doubt come across the term “business presence.” In very simplistic terms, “business presence” means that the OnState system [...]

]]> By: Nothing But ‘Net — OnState and Bandwidth.com Offer True Virtual Call Center – OnState Virtual Call Center Blog http://www.on-state.com/blog/?p=299&cpage=1#comment-2292 Nothing But ‘Net — OnState and Bandwidth.com Offer True Virtual Call Center – OnState Virtual Call Center Blog Tue, 15 Dec 2009 16:32:15 +0000 http://www.on-state.net/blog/?p=299#comment-2292 [...] is a cloud-based business communications service that delivers business presence™, virtual call center and virtual PBX capabilities. It optimizes real-time customer [...] [...] is a cloud-based business communications service that delivers business presence™, virtual call center and virtual PBX capabilities. It optimizes real-time customer [...]

]]> By: Leveraging Skype for Business Communications – OnState Virtual Call Center Blog http://www.on-state.com/blog/?p=299&cpage=1#comment-2060 Leveraging Skype for Business Communications – OnState Virtual Call Center Blog Wed, 11 Nov 2009 15:32:14 +0000 http://www.on-state.net/blog/?p=299#comment-2060 [...] phone system, OnState manages people and conversations – not just telephones. It uses business presence to track the availability and activity of employees wherever they are – in the office, [...] [...] phone system, OnState manages people and conversations – not just telephones. It uses business presence to track the availability and activity of employees wherever they are – in the office, [...]

]]> By: Cleber Feitosa Zofrea http://www.on-state.com/blog/?p=299&cpage=1#comment-1023 Cleber Feitosa Zofrea Tue, 25 Aug 2009 16:22:53 +0000 http://www.on-state.net/blog/?p=299#comment-1023 Hi, I need your solution. Do you have representative Brasilian? Regards. Hi,

I need your solution. Do you have representative Brasilian?

Regards.

]]> By: Coupling Salesforce.com and OnState to Improve Interactive Customer Communications – OnState Blog http://www.on-state.com/blog/?p=299&cpage=1#comment-800 Coupling Salesforce.com and OnState to Improve Interactive Customer Communications – OnState Blog Wed, 22 Jul 2009 15:59:22 +0000 http://www.on-state.net/blog/?p=299#comment-800 [...] phone system, OnState manages people and conversations – not just telephones. It uses business presence to track the availability and activity of employees wherever they are – in the office, [...] [...] phone system, OnState manages people and conversations – not just telephones. It uses business presence to track the availability and activity of employees wherever they are – in the office, [...]

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