The general availability of Google Voice in the Google Apps Suite bodes well for those who use virtual call centers and virtual pbxs.
Posts under ‘From the Corner Office’
Reach for the Cloud In Your Call Center, but Keep Your Feet on the Ground with OnState
From CRM solutions to office productivity suites, every day more and more businesses are casting aside traditional software solutions for more convenient and affordable cloud-based services. Now its the call center’s time.
OnState in the Google Apps Marketplace
OnState’s Virtual Call Center and Virtual PBX solutions, available in the Google Apps Marketplace, are the perfect complement to Google Apps.
Companies Embracing Hosted Services Model
Businesses are increasingly embracing a hosted services model, as their capacity needs will depend on how robust the economic recovery is, and hosted services allow them to more easily ramp their capacity needs up and down without a huge cash layout for equipment.
Skype on Verizon Wireless Smartphones
OnState transforms Skype Mobile from a consumer-oriented, peer-to-peer application into an integral component of a customer-facing business communications system.
